VAT Refund Guide

Polène

Get up to 20% back on Polène in Europe with your VAT refund. Numéro Un, Numéro Dix, Numéro Deux across 3 stores. Paris flagship.

About Polène.

Founded in 2016 by siblings Elise and Mathieu Balzac, Polène emerged from a desire to create timeless leather goods at accessible prices without compromising on quality. Frustrated by the €2,000+ price tags of luxury bags, they launched a direct-to-consumer brand offering Italian leather craftsmanship at €200-€600. Their minimalist aesthetic—clean lines, refined hardware, no visible logos—resonated globally through Instagram, turning Polène into the “it bag” for discerning shoppers. In April 2025, the brand unveiled its 491m² flagship on the Champs-Élysées, cementing Paris as the heart of the Polène experience.

Signature products.

Numéro Un (N°1) €290–€360
Numéro Dix (N°10) €390–€460
Numéro Deux (N°2) €320–€380
Numéro Huit (N°8) €420–€490
Numéro Neuf (N°9) €280–€340
Why shop Polène in Europe?

Polène is exclusively available in Paris within Europe (plus London and Hamburg outside the database). Shopping in Paris with VAT refunds makes the N°1 bag €232-€288 after refund vs €290-€360 retail—a 20% savings. Paris boutiques also stock exclusive colors and limited editions not available online.

Best cities to shop.

Paris

Founding city, multiple boutiques including Marais flagship

London

Sloane Street boutique, brand's first UK location

Milan

Via della Spiga boutique in luxury quadrilatero

Store locations.

Paris

Polène Richelieu

69 Rue de Richelieu, 75002 Paris, France

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Polène Champs-Élysées Flagship

2 Rond-Point des Champs-Élysées Marcel-Dassault, 75008 Paris, France

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Polène at Le Bon Marché

24 Rue de Sèvres, 75007 Paris, France

+33 1 44 39 80 00

How much can you save?

Purchase: €1,000 Save up to €180
Purchase: €5,000 Save up to €900
Purchase: €10,000 Save up to €1,800

VAT refund essentials.

Minimum Spend

€100.01

VAT Rate

20% standard rate

Net Refund

12-15% back

Time Limit

3 months to validate at departure

Pro tips.

Champs-Élysées flagship (opened April 2025) is the largest Polène store worldwide—491m² across 2 floors with full collection

Le Bon Marché shop-in-shop (opened June 2025) is newest location, open Sundays when other Paris boutiques are closed

Polène bags run small—if between sizes, size up (especially for the N°1 and N°10)

Online drops sell out fast—in-store shopping in Paris guarantees access to full color range and limited editions

Frequently asked questions.

Can I get VAT refund on Polène online purchases?

No. VAT refunds are only available for in-store purchases made in Europe. Online orders shipped internationally are already VAT-exempt.

Do I need to show my Polène purchase at customs?

High-value items (typically over €1,000) may require physical inspection at customs. Keep your purchase in carry-on luggage, not checked bags.

What if I'm connecting through a non-EU airport?

You must validate your VAT refund at your last EU point of departure, not your final destination.

How long does it take to get my refund?

With TravelMoney, refunds are processed instantly once validated at customs. Standard tax-free services can take 4-12 weeks.

Ready to save?

Join TravelMoney and start saving on Polène purchases.